Privacy Policy

Last Updated: January 1, 2026

1. Introduction and Scope

This Privacy Policy applies to all personal information collected by biru4d through our website at https://biru4d.cam, mobile applications (if applicable), customer support channels, and any other platforms or services we operate. This policy governs the personal data of all users, including prospective players, registered account holders, and former customers.

biru4d operates as an online gaming platform licensed under the laws of an offshore jurisdiction and serving Indonesian players. We process personal data in accordance with applicable data protection laws and regulations, including international data protection standards where relevant.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the information provided in the Contact section at the end of this document. We are committed to addressing your privacy concerns promptly and transparently.

2. Information We Collect

biru4d collects various types of personal information to provide, maintain, and improve our services. The categories of information we collect include:

2.1 Information You Provide Directly

When you register for an account, use our services, or communicate with us, you provide the following information:

• Account Registration Data: Full legal name as it appears on your government-issued identification, date of birth, email address, mobile phone number, residential address in Indonesia, username, and password.
• Identity Verification Documents: Copies of your KTP (Indonesian National Identity Card), passport, driver's license, utility bills for proof of address, bank statements, and selfie photos holding identification documents. These are collected as part of our Know Your Customer (KYC) obligations.
• Financial Information: Bank account details (bank name, account number, account holder name) for Indonesian banks including BCA, BRI, BNI, and Mandiri, as well as e-wallet account information for OVO, DANA, and GoPay. Transaction history including deposit and withdrawal amounts, dates, and payment methods used.
• Communication Records: Content of your communications with our customer support team via live chat, email, WhatsApp, or other channels, including inquiries, complaints, and feedback.
• Marketing Preferences: Your consent or objection to receiving promotional materials, newsletters, bonus offers, and marketing communications from biru4d.

2.2 Information Collected Automatically

When you access biru4d services, certain information is automatically collected through technical means:

• Device Information: Device type (mobile, tablet, desktop), operating system and version, browser type and version, screen resolution, device identifiers (IMEI, MAC address), and mobile network information.
• Connection Data: IP address, internet service provider (ISP), geographic location (city, region, country based on IP), connection timestamps, and session duration.
• Usage Data: Pages visited, games played, betting history (stakes, outcomes, timestamps), features used, navigation paths, click patterns, time spent on different pages, search queries within the platform, and interaction with promotional content.
• Cookies and Similar Technologies: We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior and preferences. See Section 8 for detailed information about our cookie practices.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment Processors: Transaction confirmation data from Indonesian banks (BCA, BRI, BNI, Mandiri) and e-wallet providers (OVO, DANA, GoPay) when you deposit or withdraw funds.
• Identity Verification Services: Verification results from third-party KYC and anti-fraud services that confirm your identity and assess risk factors.
• Game Providers: Game play data and RNG (Random Number Generator) outcomes from our partner gaming studios including Pragmatic Play, Evolution Gaming, Pocket Games Soft, and others.
• Public Records: Information available in public databases or records that may be used to verify your identity or comply with anti-money laundering (AML) regulations.

3. How We Use Your Information

biru4d uses the collected personal information for the following purposes:

3.1 Service Provision and Account Management

• Create and maintain your player account
• Process your registration and verify your identity (KYC compliance)
• Enable you to access games, place bets, and use platform features
• Process deposits, withdrawals, and financial transactions
• Maintain your gaming history and transaction records
• Calculate and credit bonuses, winnings, and promotional rewards
• Manage your account settings and preferences

3.2 Security and Fraud Prevention

• Verify your age to enforce our 21+ policy and prevent underage gambling
• Detect and prevent fraudulent activities, money laundering, and unauthorized access
• Monitor for unusual betting patterns, account abuse, and bonus exploitation
• Investigate suspected violations of our Terms and Conditions
• Protect the security and integrity of our platform and other users
• Comply with anti-money laundering (AML) and counter-terrorism financing (CTF) obligations

3.3 Customer Support and Communication

• Respond to your inquiries, questions, and support requests
• Provide technical assistance and troubleshooting
• Send important account notifications and service updates
• Notify you of changes to our policies or platform features
• Communicate transaction confirmations and status updates

3.4 Marketing and Personalization

• Send promotional offers, bonuses, and special deals (with your consent)
• Personalize your gaming experience based on your preferences and history
• Recommend games and betting markets that may interest you
• Conduct surveys and gather feedback to improve our services
• Analyze user behavior to optimize platform performance and user experience

3.5 Legal and Regulatory Compliance

• Comply with licensing requirements and gaming regulations
• Fulfill legal obligations under Indonesian and international law
• Respond to lawful requests from authorities and regulatory bodies
• Maintain records required by law for auditing and reporting purposes
• Enforce our Terms and Conditions and protect our legal rights
• Implement responsible gaming measures and self-exclusion programs

4. Legal Basis for Processing Personal Data

biru4d processes your personal information based on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform our contract with you (providing gaming services as outlined in our Terms and Conditions).
• Legal Obligation: Processing is required to comply with legal and regulatory obligations, including KYC verification, AML monitoring, age verification, and licensing requirements.
• Consent: You have provided explicit consent for specific processing activities, such as receiving marketing communications or using optional features. You may withdraw consent at any time through your account settings.
• Legitimate Interests: Processing is necessary for our legitimate business interests, including fraud prevention, platform security, service improvement, and customer support, provided these interests do not override your fundamental privacy rights.

5. How We Share Your Information

biru4d does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your information with the following categories of recipients:

5.1 Service Providers and Business Partners

• Payment Processors: Indonesian banks (BCA, BRI, BNI, Mandiri) and e-wallet providers (OVO, DANA, GoPay) to process deposits and withdrawals.
• Game Providers: Gaming studios such as Pragmatic Play, Evolution Gaming, Pocket Games Soft, Microgaming, and NetEnt to deliver games and record outcomes.
• Identity Verification Services: Third-party KYC and anti-fraud providers that verify your identity and assess risk.
• Technology Service Providers: Hosting providers, cloud storage services, content delivery networks (CDN), and IT support vendors who maintain our infrastructure.
• Customer Support Platforms: Third-party live chat and communication tools used to provide customer service.
• Analytics Providers: Services that help us understand user behavior and improve platform performance.

All third-party service providers are contractually required to protect your personal information, use it only for the specified purposes, and comply with applicable data protection laws.

5.2 Legal and Regulatory Authorities

We may disclose your personal information to government authorities, law enforcement agencies, regulatory bodies, or courts when required by law or when we believe in good faith that disclosure is necessary to:

• Comply with legal obligations, court orders, or lawful requests from authorities
• Enforce our Terms and Conditions or protect our legal rights
• Investigate suspected fraud, money laundering, or other illegal activities
• Protect the safety, security, or property of biru4d, our users, or the public
• Respond to national security or public safety requirements

5.3 Business Transfers

In the event that biru4d undergoes a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity or successor as part of the business transaction. We will notify you via email or prominent notice on our website before your personal information is transferred and becomes subject to a different privacy policy.

6. Data Security Measures

biru4d takes the security of your personal information seriously and implements industry-standard technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction:

• Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL/TLS (Secure Socket Layer/Transport Layer Security) encryption. Sensitive data stored in our databases is encrypted at rest.
• Access Controls: Access to personal information is restricted to authorized personnel who require the information to perform their job functions. All employees with access to personal data undergo background checks and sign confidentiality agreements.
• Authentication: User accounts are protected by password authentication. We strongly encourage users to enable two-factor authentication (2FA) for additional security.
• Firewalls and Intrusion Detection: Our servers are protected by firewalls and monitored by intrusion detection and prevention systems to identify and block malicious activity.
• Regular Security Audits: We conduct regular security assessments, vulnerability scans, and penetration testing to identify and address potential security weaknesses.
• Incident Response: We maintain an incident response plan to quickly detect, contain, and respond to data breaches or security incidents.

Despite our security measures, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account password and must notify us immediately if you suspect unauthorized access to your account.

7. Data Retention

biru4d retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Active Accounts: Personal information of active accounts is retained for the duration of your account relationship with biru4d.
• Closed Accounts: After you close your account or request deletion, we retain certain information for up to seven (7) years to comply with legal and regulatory obligations, including tax laws, AML regulations, and gaming license requirements.
• Transaction Records: Financial transaction records are retained for a minimum of seven (7) years as required by Indonesian tax and financial regulations.
• Communications: Customer support communications are retained for up to three (3) years for quality assurance and dispute resolution purposes.
• Marketing Data: If you unsubscribe from marketing communications, we retain your email address in a suppression list to ensure we do not contact you again.

When personal information is no longer required, we securely delete or anonymize it in accordance with our data retention and disposal procedures.

8. Cookies and Tracking Technologies

biru4d uses cookies, web beacons, pixel tags, and similar technologies to enhance your user experience, analyze platform usage, and deliver personalized content.

8.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function properly. These cookies enable core features like account login, session management, and security.
• Performance Cookies: Collect information about how users interact with our platform, including page views, load times, and error messages. This data helps us improve platform performance.
• Functional Cookies: Remember your preferences and settings, such as language selection, currency display, and game favorites.
• Targeting/Advertising Cookies: Track your browsing behavior to deliver personalized promotions and recommendations. These cookies may be set by third-party advertising partners.

8.2 Managing Cookies

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may limit your ability to use certain features of the biru4d platform. To manage cookies, consult your browser's help documentation or visit industry resources like www.aboutcookies.org or www.allaboutcookies.org for detailed instructions.

9. Your Privacy Rights

As a biru4d user, you have the following rights regarding your personal information:

9.1 Right of Access

You have the right to request access to the personal information we hold about you. We will provide you with a copy of your data in a commonly used electronic format.

9.2 Right to Rectification

If your personal information is inaccurate or incomplete, you have the right to request that we correct or update it. You can update most information directly through your account settings.

9.3 Right to Deletion

You may request that we delete your personal information, subject to certain legal exceptions (e.g., we must retain data required for legal compliance, fraud prevention, or dispute resolution). To request deletion, please close your account and contact our support team.

9.4 Right to Restrict Processing

You may request that we restrict the processing of your personal information in certain circumstances, such as while we verify the accuracy of your data or assess your objection to processing.

9.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, machine-readable format and to transmit that data to another service provider.

9.6 Right to Object

You have the right to object to processing of your personal information for direct marketing purposes or based on our legitimate interests. We will stop processing your data for these purposes unless we have compelling legitimate grounds.

9.7 Right to Withdraw Consent

Where we process your personal information based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

9.8 How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in Section 11 (Contact Information). We will respond to your request within 30 days. We may require additional information to verify your identity before processing your request.

10. International Data Transfers

biru4d operates internationally and may transfer your personal information to countries outside of Indonesia for processing and storage. When we transfer data internationally, we ensure that appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include standard contractual clauses, data processing agreements, or reliance on the recipient country's adequacy determination (if recognized by Indonesian authorities).

By using biru4d services, you acknowledge and consent to the transfer of your personal information to international destinations as necessary to provide our services.

11. Children's Privacy

biru4d strictly prohibits use of our services by individuals under 21 years of age. We do not knowingly collect personal information from minors. Our registration process includes age verification, and we use technical measures to block underage users. If we become aware that we have inadvertently collected personal information from a person under 21 years of age, we will immediately delete that information and permanently close the associated account.

If you believe that a minor has provided personal information to biru4d, please contact us immediately using the information below so we can take appropriate action.

12. Changes to This Privacy Policy

biru4d reserves the right to modify or update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes to this policy, we will notify you by:

• Posting the updated Privacy Policy on our website with a new "Last Updated" date
• Sending an email notification to your registered email address
• Displaying a prominent notice on the platform upon your next login

Your continued use of biru4d services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

13. Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us:

• Email: [email protected] (display only, not clickable)
• Live Chat: Available 24/7 through the biru4d website
• WhatsApp Support: Available 07:00-23:00 WIB (contact details displayed on the homepage)

We are committed to addressing your privacy concerns promptly and transparently. We aim to respond to all privacy-related inquiries within 30 days.